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Many patients, especially those with chronic illnesses, struggle to adhere to complex medication schedules. Traditional pillboxes and reminders can be inconvenient and forgettable.
Medmate connects a smart pill dispenser with a thoughtfully designed mobile app to simplify medication adherence.
By reducing cognitive load and building trust through clear confirmations, it supports users in maintaining consistent health routines.
"A 10% improvement in adherence could lead to significant reductions in hospital readmissions and healthcare utilization. "
Archive of internal medicine
Identifying main challenges
How might we design a user-centric medication adherence system that effectively supports
the challenge was..
How might we design a user-centric medication adherence system that effectively supports patients with chronic illnesses in following complex medication schedules, making it easy to manage and remember without relying on traditional pillboxes and reminders?

Non-adherence leads to
Research goal;
To investigate the motivations and practices of self-medication, and assess its potential effectiveness compared to conventional healthcare approaches.
Trend matrix
To investigate the motivations and practices of self-medication, and assess its potential effectiveness compared to conventional healthcare approaches.
Our stakeholders are
Competitor analysis
Competitor analysis
As part of our initial research, we conducted a usability evaluation of the existing website to analyze user interaction flows and identify experience gaps. The assessment revealed multiple usability issues affecting navigation, clarity, and task completion.
As part of our initial research, we conducted a usability evaluation of the existing website to analyze user interaction flows and identify experience gaps. The assessment revealed multiple usability issues affecting navigation, clarity, and task completion.
Goals of the solution
21
Testers
5
Tasks
89%
task success

120
Insights
Insights


























